Customer Support and Self-Help System (CSSS) Launch Webinar

Wednesday, September 7th, 11:00 AM-12:00 PM CST

MCi is hosting a customer webinar on Wednesday, September 7th, from 11:00 a.m. – 12:00 p.m. CST, to launch the CSSS with some exciting features such as:

• Track Help and CSSS integration
• Self-service including Quick Reference Guides (QRG) and Support Help Guides
• Support Ticket Submission via Ticket Forms and Chat Bot
  
• Support Tickets and Activity Management
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